Special Report: Housing Associations
Special Report: Housing Associations
July 2009
Welcome to our 3rd quarterly research report on the current technology initiatives at the UK's largest housing associations.
Increased demand for housing has meant that associations across the UK are faced with an ongoing challenge - how to drive down costs and improve efficiency. This report studies how technology, and specifically the IT function within the association, helps to achieve these goals, while improving productivity.
We've spoken with senior IT individuals across the UK's 10 largest housing associations about their current challenges, their work with external suppliers, how they manage such large remote workforces and other pressing issues.
Sanctuary Housing
Worcester-headquartered Sanctuary is the UK’s largest housing association operator, managing over 70,000 properties across England and Scotland. Pearlfinders has spoken with the organisation’s IT Administrator.
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The Guinness Partnership
One of the largest associations in England, the Guinness Partnership is made up of over 13 separate subsidiaries. Here, Pearlfinders spoke to a Business Development Manager, responsible for the association’s remote working strategy.
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London & Quadrant
London & Quadrant Housing Association operates across the south east of England. Founded in 1963, the organisation employs over 1,000 staff and manages over 60,000 homes.
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Riverside Group
Riverside has been operating for over 80 years and currently manages over 50,000 properties across the UK. Pearlfinders spoke to an IT Manager there, about their preferences when it comes to IT suppliers.
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Places for People
Places for people is a large property management and development group, that recently merged with Cotman Housing Association. Pearlfinders has spoken with both an IT Manager and Purchasing Manager there, about the challenges it faces surrounding remote working.
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Home Group Ltd
Home operates from all four corners of the country, managing over 50,000 homes. Here, Pearlfinders has spoken with a Senior Procurement Manager and an IS Manager.
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Affinity Sutton
Affinity Sutton is a London-based association that operates over 53,000 homes nationwide. An IMS Director, who we profile here, oversees its IT development.
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Circle Anglia
With over 1,600 staff and 40,000 homes, Circle Anglia provides housing for more than 180,000
people in the UK. Pearlfinders has spoken with an Infrastructure Services Manager there, about
the challenges it faces surrounding telephony.
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Wakefield and District
Wakefield & District Housing is the country’s largest housing stock transfer organisation,
taking responsibility for over 30,000 homes. Pearlfinders has spoken with a manager there, about its Electronic Document and Record Management Systems.
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The Hyde Group
Hyde provides housing to over 120,000 people across London, the south east and the east midlands. Pearlfinders spoke to an IT Administrator at the organisation, about the introduction of virtualisation and VoIP technologies.